It’s important to use a dispatch service, since benefits such as more money and a more efficient organization are what’s at stake. From more efficient routing and scheduling to tracking and improved communication. Despite common myths that a dispatch service is too expensive, unnecessary for smaller fleets, or can be handled in-house, companies of all sizes can benefit from a reliable truck dispatch service provider. We encourage all trucking companies to consider the benefits and explore their options for finding a suitable truck dispatch service.

Revolutionize Your Trucking Operations with the Powerful Benefits of a Dispatch Service

Unleash the Full Potential of Your Trucking Business with the Power of a Dispatch Service 1


Trucking is a critical part of our economy. It  connects businesses and consumers around the country. Coordinating a fleet of trucks and drivers is no easy task, especially in today’s fast-paced and ever-changing marketplace. That’s where a truck dispatch service comes in.

At its most basic level, a dispatch service manages and coordinates the movements trucks and drivers. Dispatchers find profitable loads using load boards and other connections developed over many years of being in business. They negotiate the rates, handle the necessary paperwork, and communicate with the drivers. The result is a more profitable, efficient, and effective trucking company. Without truck dispatch services, the logistics of the trucking industry would be much more chaotic and unpredictable.

Dispatch Service and in-House Dispatching


Despite all this, some still opt to dispatch their trucks in-house. One of the main reasons that some trucking companies avoid using a dispatch service is the belief that they can save money by handling everything themselves. However, this is a classic case of penny-wise, pound-foolish thinking. While it’s true that a dispatch service does come with a cost, the efficiencies and benefits it provides can more than make up for that cost in the long run. In fact, by optimizing routes, reducing idle time, and improving communication, a dispatch service can often save companies money on fuel, labor, and other operational expenses. Not to mention the potential revenue gains from increased freight rates negotiated by the truck dispatcher. So while it may seem like a cost-cutting move to skip the dispatch service, it’s likely to be a short-sighted one that leads to missed opportunities and increased costs over time.

The Benefits of Using a Truck Dispatch Service

Unleash the Full Potential of Your Trucking Business with the Power of a Dispatch Service 2

A truck dispatch service can offer a wide range of benefits that can help a trucking company streamline their operations, increase efficiency, and improve profitability. Some of the most important advantages of using a dispatch service include:

More Money on Your Miles

I believe the number one reason why most owners of trucking companies seek out a dispatch service is to increase their revenue. This is definitely an important aspect of running any business. Considering the amount of time a dispatcher spends behind the computer and on the phone, their experiential growth can often be exponentially bigger than most truckers sitting somewhere in a truck stop looking to book one load.

Efficient Routing and Scheduling

A dispatch service can help trucking companies to optimize their routes and schedules based on real-time data derived from truck GPS and ELD units helping manage a trucker’s Hours-of-Service (HOS). This means that trucks can be dispatched more quickly and efficiently, reducing idle time and wasted resources.

Real-Time Tracking and Monitoring

With a dispatch service, trucking companies can track and monitor their trucks and shipments in real time, providing greater visibility into operations and enabling better decision-making. Truck dispatchers can identify potential issues or delays and take corrective action before they become major problems.

Improved Communication

A dispatch service facilitates communication between drivers, brokers, shippers, and receivers. This ensures that everyone is on the same page and that information is shared quickly and accurately. This can help to reduce misunderstandings and errors, leading to smoother operations and more satisfied customers.

Access to Data Through Technology

By using a dispatch service, trucking companies can access valuable data and analytics that can help them to optimize their operations and improve profitability. This includes data on routes, shipments, and driver performance, as well as analytics on fuel efficiency, labor costs, and other key metrics.

Overall, truck dispatch services offer a powerful set of tools and resources that can help trucking companies to operate more efficiently and effectively, while reducing costs and improving driver satisfaction. By harnessing the power of technology, a dispatch service can help your trucking company stay ahead of the competition and thrive in today’s fast-paced and ever-changing marketplace.

Common Misconceptions About Truck Dispatch Services

Dispatch Service Myths and Misconceptions

Despite the many benefits that dispatch services offer, there are still some common myths and misconceptions that might prevent trucking companies from using them. Here are a few of the most common myths and misconceptions, along with an explanation of why they are not true:

“It’s Too Expensive”

One of the most common myths about a dispatch service is that it’s too expensive for small or mid-sized trucking companies. While it’s true that there is a cost associated with using a dispatch service, the benefits can far outweigh the expense. What’s important is that the trucking company owner looks at the facts and figures, only then will they be able to decide whether it’s too expensive or not. As they say, don’t judge a book by it’s cover, the same goes for pricing and deciding that something is too expensive without actually looking at the upside.

“We Can Handle Everything Ourselves”

Another common myth is that trucking companies can handle all of their dispatching and routing needs on their own. While it’s certainly possible to do so, the reality is that dispatching and routing are complex tasks that require specialized skills and expertise. By using a dispatch service, trucking companies can tap into the knowledge and experience of dedicated professionals who specialize in this area, enabling them to operate more efficiently and effectively. Not only that, but they can also find their bottom dollar increasing week to week because of the extra time a their truck dispatcher spent on negotiating the rates booked for the truck in question.

“It’s Only Necessary for Larger Fleets”

Finally, some trucking companies believe that dispatch services are only necessary for larger fleets with many trucks and drivers. While larger fleets can certainly benefit from dispatch services, smaller fleets and owner-operators can also benefit greatly from these services. In fact, for smaller companies, a dispatch service can be an essential tool for competing with larger companies.

Overall, while there may be some myths and misconceptions about dispatch services, the reality is that they offer a wide range of benefits to trucking companies of all sizes. By carefully evaluating their options and choosing a provider that fits their needs and budget, trucking companies can harness the power of a dispatch service to streamline their operations, increase efficiency, and profitability.

Myths and Misconceptions and Costly Mistakes

Common Mistakes

A truck dispatch service can offer many benefits to trucking companies, including more efficient routing and scheduling of trucks, real-time tracking and monitoring of trucks and shipments, improved communication between drivers, dispatchers, and customers, and access to valuable data and analytics using technology for optimizing operations. On the other hand, not using a dispatch service can result in inefficient routing and scheduling, poor communication and coordination, as well as lower profitability.

Despite the aforementioned myths and misconceptions, trucking companies of all sizes and budgets can benefit from a dispatch service. The benefits can far outweigh the expense, and there are many different providers available to fit almost any budget.

This is why we encourage all trucking companies to consider the benefits of using a dispatch service and explore their options for finding a reliable provider. By doing so, they can optimize their operations, improve efficiency, and ultimately increase profitability. Don’t let myths or misconceptions prevent your company from harnessing the power of a dispatch service – it can be an essential tool for success in the trucking industry.

Tooting our Air Horn

AFT Dispatch - Dispatch Service

Thanks for taking the time to read all of that. I really hope it’s been useful. The time has come to to our own air horns and tell you how great we are of a dispatch service. The best part is that it’s true and we don’t have to use brighter colors, gimmicks, or lies. We’ve been around the block a few times by now. We’ve seen good and bad freight markets. We rode the price rollercoaster many times. Basically we know what we’re doing and will gladly hold your hands through the current one, or the next one that’ll be here just as certainly as the one that just left.

If you’re a carrier operating under your own MC authority and you could use some help in booking freight at a better rate, or the thought of not having to call a bunch of brokers, haggle on rates, fill out setup packets, and all that goes into it, then we’re here to help. At the end of the day, chances are that we’ll very likely get you a higher average rate too. No guarantees of course but generally speaking, we’ve been quite successful in doing just that.

We also work with lease owner operators so if you have your own truck, a couple of years of verifiable OTR CDL truck driving experience and a fairly clean MVR, you might be able to qualify to join our team. Our leased on owner operators get the best of both world by working with the same dispatchers who dispatch our carrier customers but also lease on with some of the lowest lease on costs in the industry. There’s no reason to pay for useless trinkets you won’t use and bells and whistles that do absolutely nothing good for your bottom line.

So whether you’re a carrier or an owner operator, be sure to give us a call at (801) 448-6363 or click the appropriate links to visit the pages related to what you’re looking for. We look forward to hearing from you.