An increasing number of carriers are encountering difficulties with Carrier Assure. This performance scoring system is being used by brokers to screen carriers and at times deny loads, resulting in significant financial losses for truckers. This article aims to provide an in-depth understanding of Carrier Assure, its functionality, and strategies for carriers to improve their scores.

Carrier Assure is a sophisticated system designed to evaluate the performance of carriers. It leverages extensive data to forecast the efficiency of a carrier’s likely performance. This predictive capability proves invaluable for shippers and brokers, enabling them to make informed decisions when choosing carriers based on comprehensive data analysis.

The Federal Motor Carrier Safety Administration (FMCSA) provides a wealth of data, which can be overwhelming and complex to navigate. Carrier Assure simplifies this process by employing algorithms to analyze the FMCSA data, thereby predicting a carrier’s performance. Given its widespread trust among freight brokers and freight-forwarders, maintaining a good standing with Carrier Assure is beneficial for carriers.

How to Improve Your Carrier Assure Score

Improving your standing with Carrier Assure is a comprehensive process that requires a focus on both performance and compliance. This involves a series of strategic steps that are designed to enhance your overall operations and service delivery. Here are some strategies that carriers can adopt.

Hire the Right Drivers

The first step revolves around your team. The people you employ play a critical role in your operations. Therefore, it’s essential to ensure that your team is composed of competent and reliable individuals. This not only improves your service delivery but also positively impacts your CSA score and since a CSA score is connected to the carrier’s DOT Number and not individual drivers, it’s important to ensure you hire competent and reliable drivers.

Train Your Team & Yourself

Training is another crucial aspect. Regular and comprehensive training for your team can significantly improve your standing. A well-trained team is more likely to perform better and make fewer mistakes. Regular and comprehensive training programs can equip your team with the necessary skills and knowledge to excel in their roles, thereby improving your standing.

Inspections & Maintenance

No matter how many trucks you have, your fleet is your most valuable asset. Regular inspections and proper maintenance can prevent potential issues that could lead to violations and negatively impact your score. A well-maintained fleet is also more likely to deliver efficient and reliable service so be sure to keep up on those inspections and maintain your equipment. Don’t forget to submit those clean inspections to the DOT or they’re unlikely to show up on your SAFER Snapshot.

Compliance & Corrective Action

You know, compliance is key in the transportation industry. Following compliance laws, rules, and regulations and having a corrective action plan in place not only shows your good intentions but also your commitment to compliance. To help improve your standing with Carrier Assure, request a rating change but remember to have that corrective action plan ready to show your intentions for compliance.

Excellence in Performance

Lastly, striving for excellence in all areas of performance can significantly improve your score. Remember, your score is based on market statistics, peer groups, and millions of data points. Therefore, continuous improvement and adherence to these strategies can help you turn this potential threat into a significant advantage.

Rescore & Reanalyze

Remember, Carrier Assure constantly analyzes and rescores carriers to provide users with the most up-to-date information available. Therefore, continuous improvement and adherence to these strategies can help improve your standing. By understanding how the software works and implementing strategies to improve your scores, you can turn this potential threat into a significant advantage.

This is where your partnership with AFT Dispatch comes into play. As a full-service dispatch company, we provide a comprehensive service that includes route planning, load matching, and freight rate negotiation. We work with every factor in the country and run credit checks on every load. We handle the packets, insurance certificates, and even billing & invoicing. As always, all of the proceeds go directly to you. If you’re interested in learning more about the work that we do and how we can help your business, please complete the form below:

Learn More About AFT Dispatch

You’re also welcome to call or text us at (801) 448-6363. Don’t forget to check out our free educational videos for truckers. Given the financial benefits and the value that our services can bring to your operations, isn’t it time to consider how to help your business thrive?